Skip to content

Guide & Support

Your Journey, Our Guidance

A successful pilgrimage depends on clarity, preparation and support. Here you'll find our guides, answers to common questions and the people who can help, day or night.

  • Govt. Hajj License 4222-4072/K
  • IATA Accredited
  • Since 2005
Comprehensive Guides

Guidance for Every Stage of Your Pilgrimage

From planning at home, to your days in Makkah and Madinah, to life after your return.

Pilgrims praying around the Kaaba at night

Planning your pilgrimage

Before You Travel

Clarity and preparation at home make every step in the Holy Land easier.

  1. How to Book

    Choosing your package, securing your visa and confirming your travel dates.

    • Hajj, Umrah or Maktab A / C
    • Documents for your visa
    • Confirm dates & travellers
  2. Understanding the Rituals

    Simplified explanations of the rites of Hajj and Umrah, so you arrive prepared.

    • Rites of Umrah, step by step
    • The days of Hajj, simply
    • Ask us anything
  3. Budgeting

    A transparent cost breakdown, with payment plans and zakat-compliant options.

    • Clear costs upfront
    • Payment plans
    • Zakat-compliant options

Emergency Assistance

Need Help in Saudi Arabia?

Lost your group, need translation help or facing a delay? Call our Saudia office straight away. For a medical emergency, call the Saudi Red Crescent first.

Medical emergency · Saudi Red CrescentDial 997
Meet Your Support Team

People Who Have Walked This Path

A successful pilgrimage depends on clarity, preparation and support. Our team is here for every question, however small.

  • 01

    Hajj Experts

    Scholars and experienced pilgrims who answer your questions about the rituals.

  • 02

    Travel Specialists

    Visa advisors, logistics coordinators and health & safety officers.

  • 03

    Customer Care

    Friendly help before, during and after your journey, in your language.

Customer care in four languages

  • English
  • Arabic
  • Urdu
  • French

Our Guide Books

Guidance You Can Hold in Your Hands

Printed guides in Urdu to help you prepare at home, and to keep with you in the Holy Land.

  1. 01Hajj o Umrah ka TariqaA step-by-step Urdu guide to the rites of Hajj and Umrah.
  2. 02Al-Qur'an Al-KareemA pocket-sized Qur'an to keep with you through the journey.
  3. 03Du'aein Qadam ba QadamSupplications for each step of the pilgrimage, with a tasbih.
  • Cover of the Urdu guide book Hajj o Umrah ka Tariqa
    Hajj o Umrah ka Tariqa
  • A pocket Qur'an in a gold-embossed black cover
    Al-Qur'an Al-Kareem
  • A booklet of supplications with a tasbih
    Du'aein Qadam ba Qadam
FAQs

Questions Pilgrims Often Ask

Can't find your answer? Ask us. No question is too small.

How do I book my Hajj or Umrah package?

Choose your package, share your documents so we can secure your visa, then confirm your travel dates with our team. You can start with the booking form on our homepage, on WhatsApp, or by calling +92 300 8282420.

Which Hajj packages do you offer?

We offer Hajj packages and Hajj by Maktab, with Maktab A and Maktab C, under our Govt. Hajj License 4222-4072/K and Saudi Maktab No. 4072. Umrah packages are available all year round.

Is Rehbar Travel licensed?

Yes. We hold Govt. Hajj License 4222-4072/K, Saudi Maktab No. 4072 and DTS License No. 2472, and we were incorporated with the SECP in 2005. We are members of TAAP and HOAP and are IATA accredited.

How can I reach you while I am in Saudi Arabia?

Call our Saudia office on +966 50 761 6902 or +966 50 250 2955. For a medical emergency, dial 997 for the Saudi Red Crescent.

What should I do if I lose my group?

Stay calm and call our Saudia office straight away. Keep your group details and our numbers with you at all times, and our team will guide you back, with translation help if you need it.

Do you offer payment plans?

Yes. We give a transparent cost breakdown before you commit, with payment plans and zakat-compliant options. Ask our team for the details of your package.

Which app should I install before Hajj?

Pak Hajj 2025, the official government app for Pakistani pilgrims, is available on Google Play and the App Store. Search for it by name, or ask our team to help you install it.

Share Your Feedback

Your experience helps us improve, and helps future pilgrims choose with confidence.

Leave a Google Review
Join Our Pilgrim Community

Learn and Prepare Together

Free pre-departure webinars with scholars and travel experts. Follow us to hear about the next one.

Get in Touch

Need More Help?

We are honoured to accompany you on this sacred journey. Ask us anything, no question is too small.

Prefer to call?+92 300 8282420+966 50 2502955(KSA)